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... ... @@ -1,17 +1,17 @@ 1 - 定时报告/对子客户安排报告1 +Table of contents: 2 2 3 +{{toc/}} 3 3 4 4 5 5 6 6 7 - 模板定义了报告**中的内容,**而调度程序则确定报告的**交付时间**和**对象**。8 +The template defines **what** will be in the report, while the scheduler determines **when** and **to whom** it will be delivered. 8 8 9 - 在本指南中,我们将逐步介绍在ThingsEye中使用报告的基本步骤,并为两个不同的客户创建一个配置了自动交付的报告模板。10 +In this guide, we'll walk through the basic steps of using Reporting in ThingsEye , and create a report template with automated delivery configured for two different customers. 10 10 11 - 12 12 = **1. Create the report template** = 13 13 14 -** 默认你已知晓如何创建报告模板,如果不清楚请查阅这个WIKI:[[Create report>>doc:Main.Report Guide.WebHome]]**14 +By default, you are assumed to know how to create a report template. If not, please consult this wiki:**:[[Create report>>doc:Main.Report Guide.WebHome]]** 15 15 16 16 17 17 ---- ... ... @@ -18,57 +18,58 @@ 18 18 19 19 = **2. Scheduling the report for customers** = 20 20 21 -** 正确调度的要点**21 +**Key points for correct scheduling** 22 22 23 - 为确保正确生成报告并包含准确的数据,您必须指定:23 +To ensure the report is generated correctly and contains accurate data, you must specify: 24 24 25 -* ** 报告收件人** –将接收生成报告的用户(例如,经理或客户)。26 -* ** 用户帐户** –将用于生成报告的帐户。这定义了应用于报表的数据范围和权限。25 +* **Report recipients** – the users who will receive the generated report (e.g., managers or clients). 26 +* **User account** – the account under which the report will be generated. This defines the data scope and permissions applied to the report. 27 27 28 - 例:28 +**Example:** 29 29 30 -* 如果报告应仅包括**客户 A** 拥有的设备,则必须在计划报告时将**用户**字段设置为属于客户 A 的用户的电子邮件地址。同样,要为**客户 B** 收件人安排报告,请在**用户**字段中使用客户 B 用户的电子邮件地址。 30 +* If the report should include only devices owned by **Customer A**, you must set the **User** field to the email address of a user belonging to Customer A when scheduling the report. 31 +* Likewise, to schedule a report for **Customer B** recipients, use the email address of a Customer B user in the **User** field. 31 31 32 - **这可确保报告仅显示该特定用户可访问的设备和数据。**33 +This ensures the report will only display devices and data accessible to that specific user. 33 33 34 34 ---- 35 35 36 36 == **2.1 Scheduling a report for CustomerA users** == 37 37 38 - 首先,我们将为所有客户A用户设置自动发送报告。该报告将代表该客户的管理员Alec生成。39 +First, we'll set up automated delivery of the report for all CustomerA users. The report will be generated on behalf of Alec , the administrator for this customer. 39 39 40 -* 转到“**报告**”页面上的“**计划**”选项卡。41 -* 点击右上角的“**+计划报告**”以创建新的计划程序事件。41 +* Go to the “**Scheduling**” tab on the “**Reporting**” page. 42 +* Сlick the “**+ Scheduled Report**” in the top-right corner to create a new scheduler event. 42 42 43 43 [[image:1757991254381-634.png||height="721" width="1107"]] 44 44 45 45 ---- 46 46 47 -* 在**计划**对话框中,提供以下详细信息:48 -* 为您的日程安排事件指定一个清晰的**标题**,例如:(%style="background-color:inherit;color:inherit;font-size:inherit"%)Report for CustomerA49 -* ** 事件类型**-始终设置为**“创建报表**”。50 -* ** 报告模板** –选择之前创建的每日设备警报报告模板。51 -* ** 用户** –指定将代表其生成报告的用户帐户:**Alec@thingseye.io**(Alec—客户A管理员)。48 +* In the **scheduling** dialog, provide the following details: 49 +** Give your schedule event a clear title, for example: Report for Customer A 50 +** **Event type** – always set to **Create report**. 51 +** **Report template** – select the previously created Daily Devices Alarm Report template. 52 +** **User** – specify the user account on whose behalf the report will be generated: **Alec@thingseye.io** (Alec — CustomerA administrator). 52 52 53 53 [[image:1757991512124-527.png||height="723" width="1110"]] 54 54 55 55 ---- 56 56 57 -* 设置**收件人**:58 -** 在“**收件人**”字段中,单击**新建**以创建新的收件人组。59 -*** 输入通知接收方组的**名称**。60 -*** 选择**客户用户**筛选器。61 -*** 将**客户**设置为**客户A**。62 -*** 单击“**添加**”。58 +* Set the **recipients**: 59 +** In the “**Recipients**” field, click **Create new** to create a new recipient group. 60 +*** Enter a **name** for the notification recipient group. 61 +*** Select **Customer users** filter. 62 +*** Set **Customer** to **Customer A**. 63 +*** Click “**Add**”. 63 63 64 64 [[image:1757991797040-630.png||height="723" width="1111"]] 65 65 66 66 ---- 67 67 68 -* ** 通知模板**和发送方式:69 -** 选择现有通知模板(定义报告的传递方式)并对其进行编辑。70 -** 将**电子邮件**添加为**与Web**一起的传递方式。单击“**下一步**”。71 -** 添加将附加**PDF报告**的**电子邮件通知**的**主题和正文**文本。单击“**保存**”。69 +* **Notification template** & delivery methods: 70 +** Select an existing notification template (defines how the report will be delivered) and edit it. 71 +** Add **Email** as a delivery method alongside **Web**. Click “**Next**”. 72 +** Add the **subject and body text** for the **email notification** to which the **PDF report** will be attached. Click “**Save**”. 72 72 73 73 [[image:1757991868588-546.png||height="722" width="1112"]] 74 74 ... ... @@ -92,4 +92,42 @@ 92 92 93 93 Now, every day at the scheduled time, all Customer A users will automatically receive a report with the latest information about their device alarms. 94 94 95 - 96 +[[image:1757994096517-904.png||height="720" width="1118"]] 97 + 98 + 99 +---- 100 + 101 += **3. Scheduled events result** = 102 + 103 +Each user from customerA receives their own individual report containing only the entities they have access to. 104 + 105 +The system automatically sends the reports daily at the scheduled time, without any manual intervention. 106 + 107 +At the time specified in the scheduled events, all users of Customer A will receive notifications along with the generated report on their device alarms. 108 + 109 +Notifications will be delivered through two channels: 110 + 111 +**~1. Web UI notification** 112 + 113 +* A notification about the generated report will appear in the ThingsEye Web UI. 114 +* Tenant Users can open the report directly within the ThingsEye interface. 115 + 116 +(% class="box" %) 117 +((( 118 +**Important:** 119 + 120 +* Only Tenant Users can view generated reports directly in the ThingsEye Web UI. 121 +* Customer users do not have access to reports in the Web UI — they can only receive them through **Email** or **Slack**. 122 +If your recipients are customer users, make sure at least one of these delivery channels is selected. 123 +))) 124 + 125 +[[image:1757994928716-266.png||height="373" width="1098"]] 126 + 127 +---- 128 + 129 +**2. Email notification** 130 + 131 +* An email will be sent to the user with the subject and message you configured in the notification template. 132 +* The email will have the report attached as a PDF file, which can be opened and viewed in the browser or downloaded. 133 + 134 +[[image:1757995049919-870.png||height="670" width="1095"]]
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