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2.2 Edit a Tenant

Section Objectives

Learn how to modify tenant information, including tenant name, tenant configuration template, contact details, etc.

Applicable Roles

System Administrator

Prerequisites

Logged in to the platform with a system administrator account

The target tenant already exists

If you need to change the tenant configuration template, the target template must already exist (see Chapter 3)

Steps

Step 1: Navigate to the Tenant Management Page

In the left navigation bar, select the Tenants menu item to go to the tenant list page.

Navigate to Tenant Management Page

Step 2: Locate the Target Tenant

Browse the tenant list or use the search box to find the tenant you want to edit.

MethodDescription
Browse listScroll through the tenant list to find the target tenant
Search boxEnter the tenant name in the search box (supports fuzzy matching) to quickly filter and locate

Locate the target tenant

Step 3: Enter Edit Mode

Click the tenant name in the row of the target tenant to go to the tenant details page. Then click the orange Pencil icon in the upper‑right corner of the page to enter edit mode.

Enter edit mode

Step 4: Modify Tenant Information

In edit mode, modify the following fields as needed:

FieldDescriptionEditable?
Tenant NameThe unique display name of the tenant; changes will be updated immediately in the listYes
Tenant Configuration TemplateChange the configuration template used by the tenant, which affects feature quotasYes
Contact PersonThe primary contact on the tenant sideYes
Phone NumberThe contact’s phone numberYes
Email AddressThe contact’s email addressYes
Country/RegionThe country or region where the tenant is locatedYes
AddressThe detailed address of the tenantYes
Additional InformationAny other remarks or notesYes

Modify tenant information

Step 5: Save Changes

  • After modifying the information, click the Apply Changes button in the upper‑right corner of the page to submit the update.

  • The system will save the changes and refresh the tenant information. If the tenant configuration template is changed, the new quota limits will take effect immediately.

Save changes

Notes on Editing

NoteDescription
Tenant Name UniquenessThe modified tenant name must not duplicate any existing tenant; otherwise, the system will display a conflict error.
Quota Impact After Template ChangeIf switching to a template with lower quotas and the current usage exceeds the new limits, the system will issue a warning. Over‑allocated resources will not be deleted, but new operations (such as adding devices or users) will be blocked.
Purpose of Contact InformationThe contact name, phone, and email are mainly for administrative reference and are not used for system auto‑notifications (unless otherwise configured).
Modification AuditAll modifications to tenant information are recorded in the audit log (see Chapter 11).

Next: 2.3 Delete a Tenant